Schedule


Wednesday, August 2, 2017

  • 10:30 am to 1:00 pm
    WORKING LUNCH: Executive Board Meeting: All Are Welcome!
    Room: Jr. Ballroom
    Lunch Room: Tamarack AB

     
  • 1:00 pm to 1:45 pm
    Business Meeting Highlights/NPMA Update
    Room: Tamarack C
     
  • 1:45 pm to 2:00 pm
    Icebreaker - BEST BUSINESS DECISION SINCE THE LAST MEETING
    Room: Tamarack C
     
  • 2:00 pm to 3:30 pm
    Member Best Practices Panel: PREPARING YOUR PEST CONTROL BUSINESS FOR THE FUTURE
    Room: Tamarack C
              
  • 3:30 pm to 3:45 pm Break
    Room: Foyer
     
  • 3:45 pm - 5:00 pm
    Cracker Barrel - BOB STIEN - SALES AND MARKETING ISSUES
    Room: Tamarack C
     
  • 5:00 pm Adjourn
     
  • 6:00 pm to 7:00 pm
    Cocktail Reception
    Room: Outside Terrace (weather permitting; inclement weather location is Alder, Birch & Sugar Maple)

 

Thursday, August 3, 2017

  • 7:30 am to 8:00 am
    Continental Breakfast
    Room: Tamarack AB
     
  • 8:00 am to 8:30 am
    Group Discussion: RECRUITING/RETENTION BEST PRACTICE BRAINSTORMING
    Room: Tamarack C
     
  • 8:30 am to 9:00 am
    SWOT Review Discussion: CLARK PEST CONTROL
    Room: Tamarack C
     
  • 9:00 am to 9:30 am
    Member Led Best Practice Discussion: TODD LEYSE – COMING UP WITH A COMMON CANCELLATION METRIC
    Room: Tamarack C
     
  • 9:30 am to 10:30 am
    Manager’s Forum Check-In: JACK MARLOWE - ENGAGING AND HOLDING MID-LEVEL MANAGERS ACCOUNTABLE FOR IMPROVING YOUR BUSINESS
  • Room: Tamarack C 

  • 10:30 am to 10:45 am Break
    Room: Foyer
  •   
  • 10:45 am to 12:00 pm
    Guest Presentation: HUNTER LOTT – HR TRENDS AND BEST PRACTICES
    Room: Tamarack C
     
  • 12:00 pm to 1:30 pm
    Lunch Buffet 
    Room: Outside Terrace (weather permitting; inclement weather location is Solstice)
     
  • 1:30 pm to 2:30 pm
    Guest Presentation: LOBSTER MARKETING – DIGITAL MARKETING BEST PRACTICES
    Room: Tamarack C
     
  • 2:30 pm to 3:00 pm
    Member Presentation: CAMEO JENKINS AND ADAM WITT – MANAGING YOUR ONLINE REPUTATION
    Room: Tamarack C
     
  • 3:00 pm to 3:15 pm Break
    Room: Foyer
     
  • 3:15 pm to 4:15 pm
    CRACKER BARREL: JARROD HORTON - OPERATIONS ISSUES
    Room: Tamarack C
     
  • 5:00 pm
    SOCIAL EVENT: Trapp Family Lodge - learn about the  Von Trapp Family (of Sound of Music fame), enjoy dinner, drinks and a band. Buses depart at 5:00 pm from the South Wing.
    Load buses at South Wing

Friday, August 4, 2017

  • 7:30 am to 8:00 am
    Continental Breakfast
    Room: Tamarack AB
     
  • 8:00 am to 9:00 am
    Group Discussion: ED ROBINSON - WHAT KPIS ARE YOU USING TO MANAGE YOUR BUSINESS? HOW CAN WE INTEGRATE THIS DATA WITH BENCHMARKING EFFORTS?
    Room: Tamarack C
     
  • 9:00 am to 9:30 am
    Member Business Review: LAURA SIMPSON - DUGAS PEST CONTROL
    Room: Tamarack C
     
  • 9:30 am to 10:15 am
    Member Presentation: PAM BLAUVELT- MANAGER IN AN APP
    Room: Tamarack C
     
  • 10:15 am to 10:45 am Break
    Room: Foyer
     
  • 10:45 am to 12:15 pm
    CLOSING CRACKER BARREL: BOB STIEN
    Room: Tamarack C
                 
  • 12:15 pm
    ADJOURN

Optional Activities

Click here for additional information about these optional activities.

Buses for all tours and social events load at the South Wing.

Monday, July 31, 2017

  • Micro Brewery Tour

Tuesday, August 1, 2017

  • Lake Cruise with lunch, Museum, and Ben & Jerry's Ice Cream

Thursday, August 3, 2017

  • Social Event

Travel to the Trapp Family Lodge, hear the story of the family made famous from the Sound of Music, the Von Trapp Family. Enjoy dinner, a band and the property of the Trapp Family Lodge.  


Associated Pest Control Services, Inc.
3416 Primm Lane | Birmingham, AL 35216
205-824-7613 | Fax: 205-823-2760


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